Customer Reviews

Brian – October 23, 2014

I can not say enough good about my experience with this company. I am a hard person to contact, yet they kept trying for over 2 months to try to pin me down and then try to pin down a date to do the work. Other companies could have given up and let the coupon expire. When finally getting things scheduled, there was a problem with the servicer because of a family emergency, however the owner of the company contacted me and apologized profusely, even though I told him it was a non issue for me. | |Rescheduled the work and when the date came, they were on time and did a great job. Friendly and professional. When I am ready to have more windows installed, I know who I am calling.

Dorothy – July 15, 2014

We originally bought the sliding glass door replacement for $1299. When they came to measure for the door, we discussed replacing windows as well. They took measurements and sent us a quote within 24 hours. After review, we decided to include 8 windows as part of the job. They also gave us an Angie’s List discount since we would be getting the windows during their next promotion with Angie’s List. The work was completed in two days and is outstanding. The window replacement was not easy task since we have a brick house and everything had to be adjusted to fit. The installers took their time and leveled everything. They went out of their way and did an impressive job. They cleaned up everything. They even vacuumed the floors and rehung the blinds and drapes for us. The sliding glass door proved to be a major problem. They had to reframe the opening which they did. They completed the framing and finished the inside with new molding around the door. As far as I am concerned I think they did an exceptional job and went way above what I would have expected as normal. I would not hesitate to recommend Zen Windows. In fact, my neighbor three doors down got a quote and is having windows installed this month.

Diane – June 17, 2014

From the moment we contacted Zen Windows, our project went as smoothly as our new beautiful sliding glass patio door operates.  Zen Windows does not ask for a deposit and in fact takes no money until the installation is complete and the customer is satisfied.  This is a bit unusual, but shows how devoted Zen Windows is to providing a great product and outstanding installation.  Our door arrived several days earlier that Dan had quoted.  The installation was scheduled on June 10, 2014 and Adam (*the Ninja with the caulking gun) and Richard arrived.  We were surprised how quickly the installation was done (in just 2-1/2 hours) and how careful Adam and Richard were in taking out the old door and installing the new door.  Our first impression was that this was a top quality door and was beautiful as well.  Adam and Richard carefully cleaned up during and after the installation and other than the beautiful new door, you can’t tell that major construction took place.  The door is not only an exceptional door in quality, appearance and energy efficiency, but thanks to the installers, a real work of art.  Later in the evening following the installation of the door, we received a call from Zen Windows to verify that everything met our expectations.  Needless to say, our expectations were far exceeded.  We look forward to having Zen Windows do our additional projects this fall.  If you want the best in quality, price and installation, call Zen Windows!

Lora – April 05, 2014

We needed (3) new (modern!) windows to replace some 40 year old single pane style windows; that’s all we needed…just 3. We really doubted that we would find someone interested in such a small job. We had a person or two come out and the prices were ridiculous. Finally the light went on and we checked Angie’s list (duh). Zen windows popped right up with a huge “A” rating and we liked the reviews and called them up. The quote was given over the phone and we gave the go ahead (no money changes hands until the job is complete and you are satisfied).After the go ahead, a Zen employee came out to confirm actual measurements and confirm the price quote. It matched perfectly. The windows are custom and take about 3 wks to be produced. When the time came, the guys came out and installed the windows which were gorgeous beyond belief. We were thrilled. SO THRILLED in fact that we are looking at replacing more perfectly good windows with something prettier. Zen provided value, professionalism and quality and what more could you want?  We are so in love with these windows that we take the long way home just so we can drive by and look at them. Zen windows. The bomb.

Donna – March 27, 2014

The installation went very well.  Jim from Zen windows did an excellent job. I received a call immediately upon placing my order and was kept informed regarding when to expect delivery.  The windows came in about 3 weeks later and were installed perfectly by Jim from Zen windows. I received a call the following day from Zen to inquire about my satisfaction and follow up on any loose ends.
The windows look beautiful and made a significant difference to the way the front of the house looks in addition to the extra benefit of being energy efficient.  They slide open with barely a touch of a finger and seem to operate perfectly!
We could not be more pleased and plan to replace more windows with Zen in the future!

Brandon  – March 26, 2014

Outstanding.  I’d highly recommend them.

Alan – March 18, 2014

This installation went just fine.  The crew knew what they were doing and easily finished work on all four windows in one day.  And the new double pane windows are amazing compared to the single pane old ones.  Outside noises are greatly reduced, there is no air infiltration around the frames and the windows operate smoothly and easily.  What a difference.  Worth everything I spent and wish I had done it long ago.

 

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